When you reset password, due to safety measure, you are required to create a new wallet in 'Manage Wallets'. We will transfer your coins to your new wallets, with mining fee deducted. The transfer will be effective in one working day, and you can dispose of your holdings by then.
Articles in this section
- What is EXJ.io?
- What’s the difference between EXJ.io and other crytpo exchanges in general?
- How do EXJ.io protect its users?
- How many accounts can a user registered?
- Is it necessary that I complete the “Know Your Customer (KYC) process?
- What to do if I forgot my log-in password?
- What are the fees and charges arising from cryptocurrency trading?
- How do I transfer my digital asset to EXJ.io?
- When does EXJ.io obtain the price quotes for Bitcoin and Ether?
- What is the margin value that I am asked to enter when posting a sale offer? Why can I not set a selling price instead?